Important Notes
• Professional Accommodation Provider / No Wheelchair or Extra Beds Available / Service Animals Not Allowed / Pets Not Allowed
During check-in, the property may require a deposit in the form of a pre-authorization on the guest’s credit card or as a cash payment, as determined by the hotel. Any extra expenses incurred at the property—such as use of the market, hairdresser, water sports, à la carte restaurants, minibar, paid beverages, etc.—as well as any damage caused by the guest may be deducted from this deposit.
If the guest makes no additional charges during their stay, the full deposit will be refunded on the day of check-out. If paid in cash, the refund will be given directly. For deposits paid via credit or debit card, the refund request is sent by the property to the bank. The time it takes for the refund to appear on the payment card may vary depending on the bank’s process.
The location, maps, and distances to general areas of the hotel are provided for informational purposes only. No responsibility is taken for the accuracy of this information. It is the guest’s responsibility to contact the hotel directly for the most accurate and up-to-date directions and location details. The person making the reservation is responsible for entering the correct names of all guests staying at the property. It is also the guest’s responsibility to ensure the correct email address and mobile phone number are provided for transfers.
Important Information About Visas:
Non-Turkish citizens must check with the relevant consulate to determine if a visa is required for their trip. Having a visa does not guarantee entry into the country; border police have the authority to deny entry. Etstur is not responsible for such situations—the responsibility lies with the traveler. If you apply for a visa through our website, a travel consultant from our call center will contact you regarding the necessary documents. Many countries require Turkish citizens to obtain a visa. These applications are managed by each country’s own embassy or consulate and are subject to their laws and regulations. Visa applications should be made as early as possible, preferably at least one month before the travel date. We use www.vizedunyasi.com for visa support. However, travelers are free to use any visa service they prefer.
Please note: Except for family or specially designed rooms, 2+2 or 3+1 accommodations in standard rooms may feel cramped, and additional beds may not provide the same comfort as regular beds.
Room-only or bed and breakfast stays end with breakfast on the check-out day.
Check-in Instructions:
Extra bed fees may apply and vary depending on property policy.
A government-issued photo ID and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability at check-in and may incur additional charges. Special requests cannot be guaranteed.
The property accepts credit cards, debit cards, and cash.
The property includes open areas such as balconies, verandas, and terraces that may not be suitable for children. If you have concerns, we recommend contacting the property in advance to check room suitability.
Special Instructions:
Check-in is not available outside of reception hours. Front desk staff will greet guests upon arrival.
If arriving by car, please contact the property in advance for additional details such as driving directions.
Need to Know:
No pets are allowed at this property, including service animals.
